I'm taking this Sunday morning to write up a little review on TopsPhotoVideo.com - http://www.topsphotovideo.com/ - which is typically not my style but being in the business of professional photography is stinking expensive and can be quite nerve wracking & when it comes to gear and business relationships it's critical for us photographers to look out for each other.
Here's my experience:
Here's my experience:
I buy on Amazon all the time, usually from B&H or Adorama etc but I found the d700 for over $400 less than anywhere else. I was skeptical at first but checked out the website and it seemed legit. I really needed the camera asap for a wedding so I ordered it-of course red flags began to pop up after that.
First, things were just slightly off on the website. I realized there was no actual address of the business-even when I called to speak to them they would say nothing more than New York.
Then I realized much of their descriptions were literally copied and pasted from the B&H site. Also, many of the tabs on the site don't lead to anywhere.
When I called in to figure out why I was not sent a confirmation of purchase or shipping info (all I got was an order form email) to talk to customer service there was a man "Mark" (quite obviously not his real name but rather his "American" sounding name) couldn't give me any answers. He told me my order will ship in 1-2 days form ordering. I said, "I ordered it 2 days ago". He says, "oh well, 1-2 days from now"
I'm sorry but when I'm spending thousands of dollars with you, you need to be a little more professional.
Then I hang up and get an email saying there's something about my order they need to talk to me about. I call back in the guy tells me the battery for the BRAND NEW Nikon d700 only last 30 minutes and tries to upsell me a new battery and charger and warranty-WHICH THEN BRINGS THE PRICE ALL THE WAY BACK UP TO EVERYONE ELSE ON AMAZON.
I might as well drive down to Bestbuy-at least I'll get a warranty. I say no thank you, and he tries to haggle me saying he'll knock off $100 if I order it.
Um, are you serious? Am I at a flee market? Where did you get this gear anyway?
I did further investigating and saw some shifty reviews and the random positive reviews sounded pretty contrived. My instincts told me this was a bad idea. I tried to cancel the order on the website. No go. So I put a call back in and talked to "Mark" again to cancel my order. Fine he says frustrated. I ask him will I get some sort of confirmation email of cancellation? Yes I will. Well that was over a week ago-no such email and they won't respond now. I checked my credit card and they hadn't gotten a chance to charge it so I called the bank and had them totally cancel my card so that they couldn't cheat me out of it.
Still waiting on a cancellation. I'd rather spend a little more money and know that I'm giving my business to a legitimate company rather than some shifty guys working out of some backroom somewhere in NYC. Maybe they're just new at this but so far my experience is if looks like a duck.....
Um, are you serious? Am I at a flee market? Where did you get this gear anyway?
I did further investigating and saw some shifty reviews and the random positive reviews sounded pretty contrived. My instincts told me this was a bad idea. I tried to cancel the order on the website. No go. So I put a call back in and talked to "Mark" again to cancel my order. Fine he says frustrated. I ask him will I get some sort of confirmation email of cancellation? Yes I will. Well that was over a week ago-no such email and they won't respond now. I checked my credit card and they hadn't gotten a chance to charge it so I called the bank and had them totally cancel my card so that they couldn't cheat me out of it.
Still waiting on a cancellation. I'd rather spend a little more money and know that I'm giving my business to a legitimate company rather than some shifty guys working out of some backroom somewhere in NYC. Maybe they're just new at this but so far my experience is if looks like a duck.....
I'll update this if I get a proper response-but in the meantime my advice is PASS THIS ONE UP




















